For some AMC Theatres customers, an unexpected charge from “9640 AMC Online” or with the phone number 888-440-4262 has appeared on their credit card statements. While in some cases it represents a legitimate membership renewal, the unclear description has many puzzled and worried they may have been the victim of fraud. We investigate this mystifying movie theater charge.
AMC Online 9640 – A Membership Fee or a Scam?
The “9640 AMC Online” charge has shown up on statements for varying amounts, often around $15-30. According to AMC’s terms, this lines up with the $15 (plus tax) annual renewal fee for their AMC Stubs Premiere loyalty program. However, many people insist they never signed up for this paid membership tier.
“I got an alert from my bank about a random $21 charge from ‘AMC Online 9640’. I haven’t stepped into an AMC theatre in years, so I knew something was off,” said Samantha Roberts, a concerned customer. “I called my bank right away to dispute it as fraud.”
AMC’s records may show the charge is legitimate for those who previously enrolled in Stubs Premiere, which offers rewards like free popcorn refills and ticket fee waivers. But the lack of clear “AMC Stubs” wording has understandably caused confusion.
$15 Membership Charge Details of AMC
Even for AMC’s most dedicated fans, deciphering precisely what the “9640” charge covers can be a challenge. The Stubs Premiere benefits, as outlined in AMC’s terms, include:
- Earning $5 rewards for every 5,000 points (100 points per $1 spent)
- Waived online ticketing fees
- Free size upgrades on popcorn and drinks
- A free large popcorn and drink on your birthday month
- Priority lanes at participating AMC locations
However, some report being charged substantially more than the $15 annual fee, raising suspicions of additional tacked-on purchases or potential fraud.
“I saw a charge for over $29 from ‘9640 AMC Online’ and I’ve never subscribed to any movie membership,” said Jonathan Lee. “There was no explanation on my statement, so I had to dispute it as unauthorized.”
Is AMC ONLINE 9640 888-440-4262 LEAWOOD, KS Legit or a Fraudulent Fee?
For those who proactively signed up and agreed to an auto-renewing AMC Stubs Premiere membership, the “9640” charge is likely legitimate as an annual renewal. AMC’s terms allow them to automatically process the $15 fee each year unless the membership is cancelled.
However, the glut of complaints from customers insisting they never signed up for any AMC memberships raises red flags about the potential for fraud by bad actors misusing AMC’s payment systems.
“This is unfortunately a common scam tactic — making charges seem vaguely legitimate so customers don’t immediately question it,” said fraud analyst Emma Rodriguez. “The unclear ‘9640’ description could absolutely cause confusion.”
If you did not intentionally sign up for any AMC subscriptions or memberships, security experts advise disputing the charge immediately as fraudulent.
Also Appears As on Bank Statements:
- AMC Online 9640
- AMC ONLINE 9640 888-440-4262 KS
- AMC ONLINE 9640 LEAWOOD, KS, USA
- 9640 AMC Online 8884404262 KS US
- 9640 AMC ONLINE 888-440-4
What to Do If You Fell Victim
If you find an unauthorized charge on your statement, take quick action:
- Call your bank or credit card company immediately to report the charge as fraudulent and request they reverse it.
- Request a new credit/debit card number to prevent future misuse if the old one was compromised.
- Carefully review future statements and consider credit monitoring services.
- You can also file an official report about the fraudulent charge at https://reportfraud.ftc.gov.
While the “9640” mystery charge highlights serious billing transparency issues at AMC, the company insists the vast majority represent legitimate membership renewals. But any charges you don’t recognize should be swiftly disputed as potentially fraudulent to be made whole.
For AMC’s part, they may want to reevaluate their billing descriptor if “AMC Online 9640” continues sowing so much customer confusion and fraud concerns. A little clarity could go a long way.