Kwabey Fashion is an Indian online clothing store that claims to provide value for money apparel. But is it a real or scam shopping site? This in-depth article analyzes Kwabey user reviews from various sources to reveal the truth.
Kwabey markets trendy t-shirts, sweatshirts and other casual wear for men, women and teens. With affordable pricing and constant promotions, it has managed to generate significant buzz on social media. However, several consumers allege receiving poor quality products, refund issues and terrible customer service.
Let’s examine what users are saying about their Kwabey shopping experience to determine if it is a trustworthy site or a potential fraud.
Overview of Kwabey Fashion
Kwabey Fashion is an online clothing store founded in 2020 and based in Ludhiana, Punjab. It sells casual wear like t-shirts, shirts, sweatshirts and joggers for men and women across India.
It claims to have delivered over 1 million products. Kwabey heavily advertises on Facebook and Instagram, offering combo deals on t-shirts priced at Rs. 999 and Rs. 888.
Kwabey Fashion Owner and Company Details
Kwabey Fashion is owned by Bagish Malhotra. He founded Kwabey in the year 2020. Before starting Kwabey, Malhotra ran another clothing business called CR Malhotra Apparels from Jun 2016 to Mar 2020.
|Service / Product:
|Apperals (T-shirt, Joggers, Jackets, Shirts)
|B-32/173, Raghunath Mandir Road, Noorwala Road,
On its website and Instagram account, Kwabey claims to have over 10 lakh happy customers. However, this seems like an exaggerated number for a company founded only in 2020.
What Do Customers Love About Kwabey?
Here are some of the positives highlighted by Kwabey users:
- Affordable pricing for casual clothing
- Trendy and stylish designs for t-shirts
- Good fabric and print quality as per the price
- Timely delivery of products in 3-7 days
- COD payment option available
- 7 days return policy on website
Satisfied buyers state they got value for money products from Kwabey. The clothes are comfortable for daily wear and prices are very budget friendly.
Kwabey Customers Complaints and Reviews
While some users are happy, several others have raised concerns about Kwabey:
1. Delayed Refunds
Numerous customers complain of delayed refunds from Kwabey. Even after returning products, they wait months to get their money back. Kwabey’s refund processing seems very slow and unresponsive.
An user alleges he received refund only half of the amount in kwabey wallets after a month delay.
2. Poor Quality Products
Many users mention receiving poor quality products nothing like what was shown on the website. The material feels very cheap and thin, unfit for regular use.
3. Wrong Sizes Delivered
A common grievance is receiving completely wrong sizes that don’t match the order. Even on reporting issues, Kwabey failed to provide replacements or refunds.
4. Terrible Customer Support
Multiple Kwabey users faced terrible after-sales support. Calls and emails went unanswered regarding order, delivery or refund issues.
5. Misleading Refund Policies
Kwabey deducts cancellation charges and transaction fees from refunds against their advertised “no questions asked refund” policy.
6. Unusable Wallet-only Refunds
Several customers got refunds as store credit in Kwabey wallet, not real cash refunds. The wallet money could only be re-used on the site.
Is Kwabey a Real or Fake Shopping Site?
It is difficult to conclusively declare Kwabey as a fake site or scam. Some customers did receive their orders and were happy with the quality.
However, a large number of users faced disappointing experiences related to product quality, sizing, refunds and customer service.
Kwabey’s return policies also seem designed to make it difficult for buyers to get their money back. The complaints indicate several shortcomings in Kwabey’s model that need improvement.
While not an outright scam website, Kwabey appears to overpromise and underdeliver to customers. Online reviews suggest exercising caution before shopping on Kwabey Fashion. More established sites may be better options for reliable service.
|B-32/173, Raghunath Mandir Road, Noorwala Road,
|Real or Fake:
Share Your Kwabey Shopping Experience
- Did you find Kwabey Fashion trustworthy for buying clothes online?
- How would you rate the quality of products sold on Kwabey?
- Have you faced any issues getting refunds or exchanging products?
Share your personal Kwabey shopping experiences in the comments. Your honest reviews about Kwabey Fashion will help other online shoppers make informed decisions.
- Kwabey Fashion is an Indian online clothing store operational since 2020.
- It claims to offer value for money apparel but several users complain about poor quality.
- Numerous negative reviews related to delayed refunds, wrong sizes, terrible customer service.
- Kwabey makes big promises but seems to underdeliver as per user complaints.
- Not an outright scam but exhibits some concerning practices as per reviews.
- Exercise caution when shopping on Kwabey Fashion online store.
So what do you think about Kwabey Fashion after going through detailed user reviews? Share your thoughts and help others identify trustworthy online shopping sites!
1. Is Kwabey Fashion legit or a scam website?
It cannot be conclusively declared a scam, as some customers did receive their orders successfully. However, numerous negative reviews related to product quality, refunds, sizes and customer service indicate that Kwabey has several shortcomings and dissatisfied buyers.
2. What is the customer care number for Kwabey Fashion?
As per details on their website, Kwabey Fashion’s customer care number is 7303903904. However, many users complain of calls going unanswered or being disconnected after sharing their issues. Kwabey seems to have very poor customer support services.
3. How is the return policy of Kwabey Fashion?
Kwabey offers a 7 day return policy on its website. But in reality, several customers faced problems getting refunds or replacements even after returning products. Users complain of misleading return policies, with Kwabey deducting cancellation and transaction charges.
4. How to get refund from Kwabey Fashion?
To get refunds, buyers have to first raise a return request within 7 days of delivery on Kwabey’s website. After picking up the returned product, Kwabey claims to process refunds within 3-4 working days. But in practice, users experienced delays of even 2-3 months for refunds or received wallet credits instead of cash refunds.