Identity theft and data breaches are increasingly common, leaving millions vulnerable to fraud. If you received a notice letter that your personal information was exposed in a data breach, you may have been offered free identity monitoring services through a website called Kroll Monitoring (Enroll.krollmonitoring.com).
But is this site legitimate? Below, we’ll explore about the site, how it works, whether it’s secure, what users are saying, and most importantly – is it a scam? Read on to make an informed decision about using this service.
What is Enroll.Krollmonitoring.com?
Enroll.Krollmonitoring.com is an identity monitoring service owned and operated by Kroll, a global leader in risk mitigation and response solutions. The site allows individuals whose data was compromised in a breach to sign up for Kroll’s identity monitoring offerings, typically provided for free to data breach victims.
Services available through Enroll.Krollmonitoring.com include credit monitoring, dark web monitoring, identity restoration, and fraud consultation. The idea is that by monitoring your credit and personal data, any signs of new account fraud or malicious activity can be detected early and dealt with promptly.
How Does Kroll Monitoring Data Breach letter Work?
If your personal information was compromised in a data breach incident, the breached organization will typically partner with a company like Kroll to provide affected individuals with free identity monitoring.
You’ll receive a notification letter or email from the breached company detailing the incident. This communication contains an membership number and directions for activating your complimentary Kroll Credit Monitoring services through Enroll.Krollmonitoring.com.
To sign up, you’ll need to provide some personal information like your membership number, name, and ZIP code to verify eligibility. You’ll then create a password-protected account.
Once registered, you can take advantage of Kroll’s various monitoring services, like checking your credit reports for suspicious activity. If signs of identity theft emerge, Kroll’s restoration specialists can help you address issues like fraudulent accounts and more.
Users Reviews and Complaints
Since Kroll is a large, reputable company serving millions of data breach victims, most users report positive experiences with Enroll.Krollmonitoring.com. They’re rated & accredited A on BBB as per reviews and complaints.
Here are a few recent user reviews on BBB:
Got an alert from Kroll about a card that I didn’t open. I called them they and they started to take me through the process of getting this canceled, I did get disconnected, but after calling back I was able to get direct help and they were able to talk me through the process of getting my issue resolved as well as gave me a detailed explanation of the next steps to take and how to avoid this from happening in the future. I really appreciate the time, expertise, and explanation they put into this monitoring service.
Linda was a huge help. I wish it was possible to simply add monitoring when another breach is found–I had protection for 12 months with one company but was offered 24 months with another, and I would have loved to simply extend it. Apparently this isn’t possible. With so many companies having security breaches that affect individuals, I wish there were better safeguards in place. I also wish it was easier to call Kroll–I now know early in the day is better, since Linda was on the phone right away. I know you are understaffed.
Thankful for the free credit monitoring after my info was stolen. Very helpful customer service guides.
However, there are a few user complaints stemming mainly from confusion about very long wait times to reach customer support, with calls being dropped or no callbacks occurring as promised. This is a common complaint.
However, concerns raised about providing personal info like SSN to enroll after breaches compromised their data. Reluctance to trust Kroll.
Some user complaints are mentioned below:
I could not get enrolled online and did not understand the letter’s instructions.
I received an email from Kroll Monitoring services saying they detected fraud. I am wondering how they were detecting fraud as I have never heard of them, am not a member of their services and do not know anyone who is. Beware.
They ask for so much personal info just to sign up that I got suspicious. But I called and they helped explain.
So while most reviews are positive, less tech-savvy customers admit initial confusion and skepticism. But Kroll’s customer support team seems to resolve issues for those willing to reach out for help.
Is Enroll.Krollmonitoring.com Legitimate Service or a Credit Monitoring Scam?
Enroll.Krollmonitoring.com is a legitimate Website of Kroll and safe to use. Kroll is an accredited business with an A+ rating from the Better Business Bureau serving over 20 million customers.
While scammers often exploit high-profile data breaches, Enroll.Krollmonitoring.com is a secure site owned and managed by Kroll.
- The enrollment link directing you to Kroll should come directly from the breached organization (though always verify the sender).
- No fees should be charged – services are free for a period of time mentioned in the letter, thanks to the breached company’s partnership with Kroll.
- Customer service teams are available to verify your enrollment code & assist with setup.
So they can reliably protect and restore your identity after a breach thanks to Kroll’s decades of experience in the field. Just be sure to only sign up for monitoring through Enroll.Krollmonitoring.com when prompted by the breached party directly via letter or email.
Staying Safe from Fake Kroll Monitoring Services
While Enroll.Krollmonitoring.com is legitimate, users should always exercise caution when it comes to sharing personal data to avoid falling victim to scam websites or phone calls.
Here are some tips for staying safe if you need to enroll for post-breach monitoring services:
- Verify the source – Any notification should come directly from the impacted company via postal mail or your on-file email. Seek confirmation if received through other channels.
- Check for red flags – Misspellings, threats demanding immediate payment, or requests for sensitive information upfront are all huge red flags of a scam attempt.
- Search company names online – Quickly verify any companies mentioned are real and reputable before providing personal info or enrollment codes.
- No upfront fees – Free monitoring services are standard practice for data breach victims. Scammers try to charge fake “enrollment fees”.
- Contact customer support – Don’t hesitate to call Kroll’s support line to confirm details or ask questions if anything seems off about contact received.
As long as you remain vigilant and verify legitimacy before inputting sensitive data or paying fees, you can securely access the free monitoring you’re owed post-breach.
What to Do if You Get Scammed After a Data Breach
If you fear you’ve been scammed related to a data breach notification, take the following actions immediately:
- Notify involved companies ASAP – Alert the breached company, Kroll if applicable, your bank if financial data was compromised, credit bureaus, etc.
- Monitor accounts closely – Watch financial statements daily for bogus charges and review credit reports for signs of new fraudulent accounts.
- Reset all account passwords – Change passwords, security questions, and pins for compromised accounts right away. Avoid reusing credentials.
- Consider account freezes or fraud alerts – Placing freezes/alerts with credit bureaus can block thieves from opening new accounts easily.
- File reports – File police and Federal Trade Commission identity theft reports to aid investigations and recovery efforts.
And of course, sign up for the free monitoring services you’re eligible for to detect any further fraud stemming from the root data breach. The faster you take all of these actions, the less damage scam artists can inflict on your finances and identity.
Frequently Asked Questions About Enroll.Krollmonitoring.com
1. Is a credit card required to enroll?
No. Post-breach monitoring services through Kroll are always provided 100% free to data breach victims.
2. How long do monitoring services last?
Most data breach providers offer 12-24 months of continuous monitoring through Kroll. Your enrollment letter has exact details.
3. What personal information must be provided?
To confirm eligibility, expect name, mailing address, breach membership number and SSN verification.
4. Can services be canceled or paused?
Yes – you can opt out of services anytime by emailing Kroll customer support. But continuous monitoring is ideal for full protection.
5. Can Kroll prevent all post-breach identity theft?
Unfortunately, no service provides guaranteed fraud prevention. But Kroll makes ID restoration much faster if anything slips through monitoring efforts.
The Bottom Line
Victims of data breaches often feel violated and vulnerable to financial damages from identity thieves. But legitimate post-breach monitoring services through trusted providers like Kroll aim to give back a sense of control and restore peace of mind.
Overall, Enroll.Krollmonitoring.com is exactly what it claims to be – a secure portal for activating complimentary monitoring protections from Kroll after personal data exposure. While users should stay vigilant for scam contact attempts, this website itself and its services can be trusted.
Just be sure to only provide sensitive information to Enroll.Krollmonitoring.com when prompted by official breach notifications. Check that URLs match exactly and verify senders before inputting data. With this minor caution, they offers reliable surveillance accessible to millions of data breach victims worldwide.
