GrabPoints claims to pay users for taking surveys, downloading apps, watching videos and more. But with mixed reviews online, is this rewards site legitimate or a scam? Here we examine real user experiences to reveal the truth.
What is GrabPoints and How Does it Work?
GrabPoints is a get-paid-to (GPT) site and survey community that launched in 2014. Users can purportedly earn money and gift cards by completing tasks like:
- Taking surveys
- Downloading apps
- Watching videos
- Completing offers
- Referring friends
To start, you sign up for free and earn points for finished activities. After accumulating enough points, you can redeem them for rewards like PayPal cash, gift cards, and more.
On the surface, GrabPoints seems like an easy way to earn extra money. But we need to look deeper at real user reviews to determine if it actually delivers.
Examining GrabPoints Real User Reviews on Legitimacy
While GrabPoints has positive reviews on its own website, outside sources tell a different story. On review sites like TrustPilot, SiteJabber and MouthShut, many users complain GrabPoints is a scam or waste of time. Let’s examine common complaints:
Difficulty Earning Points
A common theme is that GrabPoints makes it purposely difficult to earn points. For example:
- Disqualifying users from surveys after investing significant time
- Not rewarding points for completed offers or app downloads
- Points expiring after periods of inactivity
One user on MouthShut describes the process as “earning at a snail’s pace” due to inconsistent point rewards. Many mention wasting hours doing activities that never actually get credited.
Failure to Pay Out Rewards
Numerous users accuse GrabPoints of refusing to pay out earned rewards. They describe reaching the cash out minimum, only to have their account suspended without reason.
For example, one TrustPilot reviewer earned enough points for a $5 PayPal reward. But right after redeeming, GrabPoints froze their account indefinitely with no explanation.
Several others report similar experiences of sudden account blocking just as they tried to claim rewards. This ranges from a few dollars up to $80-$100.
Poor Customer Support
When users encounter missing points or blocked payouts, GrabPoints support seems unhelpful. Users describe sending multiple complaints that get ignored or receive copy-paste responses.
Trying to get an explanation or resolution for these issues is futile based on reviews. Many characterize support as “non-existent.”
Fake Reviews on TrustPilot?
Looking at TrustPilot, GrabPoints has almost a 5-star rating. But among the positive reviews are claims of “fake” or “bot” accounts used to inflate the score.
Users point out suspicious things like:
- Very brief, generic praise
- Similar wording in multiple reviews
- Users located in obscure towns with only 1-2 reviews total
These questionable reviews raise doubts about whether GrabPoints manipulates its rating by generating false positives.
Verification and Privacy Concerns
To cash out the first time, GrabPoints requires ID verification via a selfie photo. Several users hesitate to provide this level of personal information. And even after complying, some still faced unfrozen rewards and account deletion.
Prevalence of Scam Accusations
Looking at negative reviews, words like “scam”, “fraud” and “cheat” frequently describe GrabPoints. Some even urge legal action against the company for deceptive practices around payments.
While a small minority of users report positive experiences, the overwhelming sentiment is that GrabPoints does not pay as promised.
Responding to GrabPoints Criticism
We emailed GrabPoints support asking about common complaints like revoked points, frozen accounts, and lack of payouts. Here is their response:
“GrabPoints is committed to providing a fair and compliant platform for our users to earn rewards. We have strict standards and protocols in place to ensure ethical policies for all members. If any user feels there has been an error or wrongdoing, we strongly encourage them to contact our support team so we can investigate thoroughly. Our goal is to resolve all issues to the user’s satisfaction.”
The support team suggests contacting them directly for payment issues instead of posting inflammatory reviews. They claim ignorance of any systemic problems around earnings and payouts.
We also asked about requiring photo ID verification, often considered intrusive among users. GrabPoints states this protects against fraud and keeps the community compliant. As a rewards program based in India, they must take precautions.
In the end, GrabPoints contends that negative reviews stem from misunderstandings or isolated incidents, not purposeful mistreatment.
The Verdict: Is GrabPoints Ultimately a Legit or Fake Site?
The number of rewards sites makes it tricky to separate legit programs from scams. Based on ample evidence, here is our conclusion on GrabPoints:
Warning Signs
- Suspicious rating on TrustPilot – A closer look reveals potential review manipulation tactics.
- Failure to pay numerous users – Large volume of complaints involving revoked points and denied payments.
- Missing support resolution – User issues seem to go unaddressed and unresolved.
- Invasive identity demands – Selfies and extensive documentation to cash out raises privacy concerns.
Favorable Indications
- Professional website and presentation – GrabPoints appears well-designed and functional.
- Reasonable reward structure – Point system and cash out process seem fair on the surface.
- Timely response from support – They got back to us promptly and cordially.
Final Verdict
GrabPoints makes big claims about rewards earnings. But largely negative user reviews reveal potential problems around lack of payouts, revoking points, absent support and other issues. While some aspects appear legitimate, we advise caution given the sheer volume of concerning complaints. There seem safer, more transparent options for paid survey and GPT sites.
Key Takeaways on GrabPoints and Paid Survey Sites
Consider these tips when evaluating GrabPoints or other paid survey platforms:
- Research thoroughly before joining. Look beyond their website for objective reviews.
- Start slowly. Don’t invest heavy time until testing reliability.
- Document point earnings meticulously. Keep screenshots as proof if rewards are revoked.
- Read all terms carefully. Some sites have strict inactivity policies that erase points.
- Avoid sites that demand sensitive ID like social security numbers. It’s typically unnecessary.
- Try other proven options. Many paid survey and GPT sites have better reputations for payments.
- Contact support immediately with any earnings issues. Lack of response is a red flag.
- Don’t expect big money. These sites generally involve small rewards for time spent, not livable income.
In closing, use caution with any website promising easy money for simple activities like paid surveys. While possibilities exist to earn extra cash, numerous shady programs operate illegally. Protect yourself by sticking with reputable platforms and following sound practices. With prudent steps, you can safely take advantage of this money making method.
FAQs
1. Is GrabPoints legal or a scam?
There are concerning indications GrabPoints may be a scam based on numerous user complaints about failure to pay rewards and revoked points. However, the site has not been legally charged and they contend issues arise from misunderstandings, not purposeful fraud. The legitimacy remains questionable.
2. Is it safe to join GrabPoints?
Safety depends on how you use it. Providing personal information poses some risk if GrabPoints is dishonest. Surveys and offers also involve sharing data with third parties. Overall, it seems wise to exercise caution until their reliability is established.
3. Can you really make money with GrabPoints?
Some users report successfully earning rewards, at least initially. But a large volume of complaints state GrabPoints denies payment after completing all requirements. Many describe it as very difficult to earn any substantial money. Proceed carefully if you expect significant income.
4. Is GrabPoints worth your time?
Due to widespread issues with crediting points and paying earnings, most reviewers say GrabPoints is not worth the time invested. Activities like surveys and offers may yield very little for the effort. Other survey sites have better reputations for rewarding time spent.
Tags: GrabPoints Instant Rewards Review, authentic, fake or real, survey, earn, watching videos, genuine, offers, reality check, fraud, scam.
