Maryland drivers are being targeted by a sophisticated smishing (SMS phishing) scam impersonating DriveEzMD, the state’s official toll service. Fraudsters send deceptive text messages claiming unpaid tolls and demanding immediate payment through malicious links. These scams have surged in recent months, with victims losing hundreds—or even thousands—of dollars to cybercriminals.
The FBI’s Internet Crime Complaint Center (IC3) has warned about similar scams nationwide, with over 2,000 complaints filed in 2023 alone. Maryland’s DriveEzMD has issued alerts confirming they never request payments via text.
How the DriveEzMD Scam Works: How Fraudsters Trick Victims
Scammers use psychological manipulation and urgent messaging to pressure victims into paying fake toll debts. Here’s how the trap unfolds:
- The Fake Text Arrives
- Victims receive an SMS appearing to be from “DriveEzMD” (or similar).
- Example:” DriveEzMD This is a final reminder regarding the unpaid toll from your recent trip on the Maryland toll road. To avoid an additional fee of $35.00, Please settle your outstanding balance now by visiting the link below.
mdez.net“
- The Urgency Trap
- Messages threaten extra fines, license suspension, or legal action if not paid immediately.
- Some ask users to reply “Y” to confirm receipt, making them vulnerable to further scams.
- The Fake Payment Portal
- Clicking the link leads to a realistic-looking (but fake) payment page.
- Victims enter credit card details, login credentials, or personal info, which scammers steal.
- The Aftermath
- Fraudsters drain bank accounts or sell stolen data on the dark web.
- Some victims face identity theft or unauthorized transactions.
Red Flags: How to Spot a Fake Toll Payment Text
Legitimate toll agencies do not demand payments via unsolicited texts. Watch for these warning signs:
✅ Suspicious Sender Info
- Unknown phone numbers (e.g., Toronto’s 416 area code in one reported scam).
- Generic greetings like “Dear Customer” (real notices use your name/account number).
✅ Urgent Threats
- “Pay within 24 hours or face penalties!”
- “Your vehicle registration will be suspended!”
✅ Fake Links & Domains
- Scam URLs like “
mdez.net“ (vs. the real driveezmd.com). - Shortened links (e.g., bit.ly) hiding the true destination.
✅ No Specific Toll Details
- Real toll notices include date, location, license plate, and toll amount.
- Scam texts are vague: “Unpaid toll on Maryland toll road.”
✅ Requests for Personal Info
- DriveEzMD never asks for Social Security numbers, passwords, or full credit card details via text.
What to Do If You Receive a Fake DriveEzMD Text
If you get a suspicious toll text:
- Do NOT Click Any Links – Even if it looks real.
- Check Your Account – Log in directly via DriveEzMD’s official website (www.driveezmd.com).
- Report the Scam
- FBI IC3: www.ic3.gov
- FTC: reportfraud.ftc.gov
- Forward to DriveEzMD – Email [email protected] or call 1-888-321-6824.
- Delete the Text – Avoid accidental clicks later.
Official Statements: DriveEzMD & Law Enforcement Warnings
DriveEzMD’s Confirmation
DriveEzMD does not request payments via text. Customers should only pay through our official website, app, or customer service centers.
FBI Alert (IC3)
Smishing scams impersonating toll services are increasing. Verify requests through official channels before paying.
Maryland Attorney General’s Office
Consumers should treat unsolicited toll payment texts as fraudulent. Report scams to our Consumer Protection Division.
What to Do If You Fell for the Scam
If you clicked a link or entered payment details:
🔹 Step 1: Freeze Your Credit
- Contact Equifax, Experian, and TransUnion to prevent identity theft.
🔹 Step 2: Dispute Unauthorized Charges
- Call your bank or credit card company immediately.
🔹 Step 3: Change Compromised Passwords
- Update login details for any accounts linked to the scam.
🔹 Step 4: Report to Authorities
- FTC IdentityTheft.gov – For identity theft cases.
- Local Police – File a report for fraud claims.
How to Stay Safe from Toll-Related Scams
✔ Never Pay via Text Links – Only use official websites/apps.
✔ Enable Multi-Factor Authentication (MFA) – Adds extra security.
✔ Check for Alerts – Follow DriveEzMD’s fraud notices.
✔ Educate Vulnerable Family Members – Seniors are frequent targets.
Final Warning: Stay Vigilant!
Smishing scams will keep evolving, but awareness is your best defense. Always:
- Verify before paying.
- Report suspicious texts.
- Share this info to protect others.
🚨 Spread the word—don’t let scammers take the wheel! 🚨
