ShoppersVila was established in the year 2013 and has been a leader in the textile and retail business for over 7 years, engaged in providing the Indian Woman with sarees, ethnic wardrobe of matchless quality and beauty. We are engaged in manufacturing and export of fabrics, apparel and home furnishings having outlets all over India and in countries like USA, Singapore, and our products can also be shopped all over the world through our website www.shoppersvila.com. Our products speak for themselves and through this site we hope to provide you an ample opportunity to shop for, and clothe yourself in the best traditional outlook with wide range of collections. So we shout out to all the beautiful women out there to come and have a happy and gorgeous shopping.
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The customer by accessing / using www.shoppersvila.com as a registered user agrees to be bound by the terms and conditions, policies of our website. Any customer willing to use our website may create an account by providing true, accurate and complete information as to name, address, email, phone number, and thus avail the services. Please note that we rely on the information you have provided to us at the time of creating an account for verifying your details and further for delivery purposes and communication of any attractive offers from time to time.
ShoppersVila reserves the right to change, amend, modify or update the policies, terms and conditions from time to time, without any notice and the revised terms and conditions would be available on website, hence customers are requested to read the same carefully.
You agree that the Company may appoint any third party service provider, including but not restricted to one or more of the Company’s affiliate to provide backend operations and support as instructed by the Company from time to time including but not limited to collection, processing and remittance of the Transaction Price using the existing authorized banking infrastructure to provide enabling support facility for collection and remittance of payment including but not limited to the Logistics Partner.
We are proud to offer such shipping values to our customers, especially when paired with our fast delivery times. In most cases, your order will be processed within 48-72 hours of your placing it. You can expect to receive your order, on average, within 7 -15 business days of placing the order. International orders will be delivered in 22 working days.
Here you can read the full shipping policy => https://shoppersvila.com/shipping-policy/
ShoppersVila’s returns & exchange policy gives you an option to return or exchange items purchased on ShoppersVila for any reason within the specified return/exchange period. We only ask that you don’t use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measures to preserve its condition.
If there is any issue with the product, you can raise a Return/Exchange request within 7 days of receiving the order.
We have a friendly return policy whereby we refund for products which are damaged, broken, have manufacturing defects, wrong size or does not match with photo or description as given on shoppersvila.
The customer has to get back to Shoppersvila customer care through phone or email within 24 hours of receipt of damaged goods or goods not meeting description. Customer will have to send an image of product on email in case she is claiming that the product is damaged or not meeting description. The return shipping to seller for the product will be borne by the customer.
During Pick Up, our delivery agent may do a quality check on the return. This refund may be applicable only after the product has been received at our warehouse and has passed a quality check. If the picked up product does not pass the quality check, we shall ship it back to you. If you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. However, all exchanges are subject to stock availability and subject to your address being serviceable for an exchange. If you choose to exchange an item, our delivery representative will deliver the new item to you and simultaneously pick up the original item from you. Please note that we are only able to offer size exchanges. If you wish to exchange your item for an alternative product, we suggest that you return it to obtain a refund and purchase the new item separately.
- The Product should be Unused,
- and in original condition without any stain, scratches or holes.
Here you can read the full return policy => https://shoppersvila.com/return-policy/
Intellectual Property Rights
The domain name “www.shoppersvila.com” is controlled and operated by ShoppersVila. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by ShoppersVila. Material on “ShoppersVila” web site owned, operated, licensed or controlled by ShoppersVila is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
The Customers are advised to shop and use the products only through our registered domain www.ShoppersVila.com, as we do don’t sell our products through any other website or online portal. We shall not be liable in any way to any person for buying our products or similar products under the name “ShoppersVila” from any other online store.
The customer can select from respective currencies mentioned on the top right hand side of the page on and check the prices of the products. For customer within India, the prices stated for the products are inclusive of GST and shipping charges, (please refer to our shipping policy). The customer can make the payment by either ways – (i) online payment using net banking, debit/credit cards through our payment gateway partners HDFC & Amex. * For this purpose we may enter into agreements with third party payment gateway aggregators and financial institutions authorized by the Reserve Bank of India for collection, refund and remittance and to facilitate payment or (ii) a direct payment to us via bank transfer/NEFT.
Gift Vouchers and redemption of the same is available only in our stores, and cannot be availed online.
(*Payment gateway partners may subject to change in future and will be notified accordingly.)
Limitation of Liability
In no event shall “ShoppersVila” be liable for any special, incidental, indirect or consequential damages of any kind in connection with this agreement, even if “ShoppersVila” has been informed in advance of the possibility of such damages.
Customers who have purchased from our overseas stores can exchange the sarees within 7 days from the date of purchase, only under the following conditions: –
- The product must be returned in their original condition i.e; it must be unused and unworn, with no marks or folds, scent or damage. Please be careful when trying on clothing. (The Products with perfumes or body odor are considered used and are not fit for return or exchange).
- The price tag/label has not been removed;
- The order invoice is produced along with the product;
- The product can be exchanged with another product of the same price range from same store or any other store in same country;
Please note that no returns or refunds shall be allowed if the customer is dissatisfied with the color, size, shape, quality of the product, only exchange is allowed in such cases.
Note: There is no guarantee with regards to fancy colors. It is advisable to avoid detergent soaps and wash sarees and border separately.
In case of any queries related to returns, we advise you to email your query to [email protected]