Nnnow.com, an e-commerce platform selling various brands, has become quite popular in recent years. However, numerous angry customer reviews online allege that the site is a fake platform indulging in fraudulent activities. So is Nnnow real or just a scam? Let’s analyze shocking user complaints to uncover the truth.
What is Nnnow.com?
Nnnow is the official online store of Arvind Fashions Limited, one of the largest apparel retailers in India. It sells branded fashion, footwear, accessories and beauty products from labels like US Polo, Sephora, Calvin Klein etc. With a wide range of reputed brands on offer, Nnnow seemed like an authentic online shopping destination at first glance.
Nnnow Consumer Complaints and Reviews
However, if you dig deeper and explore angry customer rants on social media and review platforms, a concerning picture emerges.
Here are some of the most common user allegations against Nnnow that cast doubt over its legitimacy:
Awful Customer Service
The most frequent complaint is regarding the terrible customer service provided by Nnnow. Users claim Customer Care executives provide no resolution and make false commitments. Emails and calls frequently go unanswered for weeks as per users.
Refund Delays
Another top grievance is refunds getting delayed for months after cancellations or returns. Despite constant follow-ups, users are unable to get their refunds from the site.
Failed Pickups/Returns
Multiple customers have highlighted issues faced during return pickups. Pickup attempts fail repeatedly even after confirmations. Returns also do not get accounted for properly.
Wrong/Different Products Received
Some consumers also allege receiving counterfeit, wrong or damaged products instead of what they ordered. And refunds get denied even for such products.
Website Glitches
The website and app are allegedly riddled with technical glitches that prevent smooth order management, cancellations, returns, and refunds.
Fact Check: Nnnow.com is Real or a Fake Ecommerce Business?
Nnnow is owned and operated by Arvind Fashions Limited, a publicly listed company. So it is certainly not an illegal site.
However, the absurd number of complaints regarding extremely unprofessional seller behavior, especially around customer service, returns and refunds cannot be ignored.
While technical issues can be expected with a relatively new e-commerce platform, the complete apathy and dishonesty alleged by scores of Nnnow users is very concerning.
The site may not necessarily be a fake, but it seems to engage in highly unethical practices as per user claims. The allegations of selling counterfeit goods and misappropriating payments also cannot be ruled out considering the gravity of user grievances.
Website/App Name: | Nnnow by Arvind |
Owner Name: | ARVIND FASHIONS LIMITED |
Company CEO: | Shailesh Chaturvedi |
E-mail: | [email protected] |
Contact Number: | 080 4646 5500 Everyday (9am – 10pm) |
Office Address: | Main Building, Arvind Limited Premises, Naroda Road, NA Ahmedabad Ahmedabad GJ 380025 IN |
Website Url: | Nnnow.com |
Trust Score: | 2/10 |
Legit or Fraud: | Doubtful (User warns a potential scam) |
Please share your experiences in the comments if you have ordered any products from Nnnow before to help warn others!
What Steps Can You Take As a Buyer?
Here are some precautions you should take if you plan to shop on Nnnow to avoid potential issues:
- Stick to reputed brands like Sephora, US Polo, Calvin Klein etc. rather than lesser known labels. Some user alleges they received different items even after ordering branded item.
- Check return and refund policies before ordering. Opt for seller verified purchase protection if available.
- Record all order details including invoice, return approvals etc.
- Follow up diligently with Customer Care via call and email for issues. Escalate to higher authorities if needed.
- Be ready to pursue legal options like consumer forums if you face cheating or unresolved issues.
By being an informed and vigilant buyer, you can still manage to shop safely on Nnnow despite the many grievances highlighted by aggrieved customers. However, it may be best to avoid the platform altogether given so many lingering unresolved complaints.
Conclusion
- Scores of Nnnow users have leveled serious allegations of fraudulent activities, terrible customer service and cheating by the site.
- Though owned by a legitimate company, the shocking number of unaddressed complaints point to highly unprofessional and unethical practices as per users.
- Buyers need to be extra cautious when using Nnnow and must pursue all options to get their issues resolved.
- Considering the deep distrust and negativity surrounding Nnnow among prior customers, it may be safer to avoid shopping on the platform altogether.
So while Nnnow.com does not seem to be an outright scam website, users claim it engages in fraudulent activities. Consumers are advised to exercise extreme caution or better still, avoid shopping on Nnnow altogether if feasible.
FAQs
1. Is Nnnow.com legal in India?
Yes, Nnnow is a legal website in India. It is owned and operated by Arvind Fashions Limited, which is a publicly listed company in India.
2. What is the customer care number for Nnnow?
The customer care number for Nnnow.com is 080-4646 5500. This number can be used to reach their customer support for any queries or issues.
3. Who is the owner of Nnnow?
Nnnow.com is owned by Arvind Fashions Limited. The key promoters of Arvind Fashions are Sanjay Lalbhai, Punit Lalbhai and Kulin Lalbhai.